Free Shipping For Orders Over $75

FAQ

Shipping Related

Currently we only ship to our retail Australia and New Zealand. If you are from the USA please go to www.australiansoap.com for Natural Resources Australia products.

Please contact us directly for international wholesale orders.

2-7 business days, depending on your location. We send via Australia Post, please refer to their website for transit times.

Unfortunately, we do not. However, if you have a rush order, please contact us!

Refund & Exchange

We want you to love your purchase as much as we love making it. If you have picked the wrong scent candle or diffuser and haven’t used/opened them, please contact us immediately to see what we can do!

Unfortunately, we do not exchange soap bars. Please note returned items are at senders expense.

If an item is faulty or not as described, please contact us on sales@nrasoap.com.au

Refunds are only available via PayPal.

Product Related

Yes we do. Please refer to our About Us page for further information, or Contact Us directly.

Yes! All our soap bases are RSPO (Roundtable of Sustainable Palm Oil) certified and we are members of the RSPO.

Membership Number: 4-1077-18-000-00

Currently pick up is only available on wholesale orders. Please note we require 1 - 2 business days on all orders. 

Hours for pick up 9am - 4pm. We are closed between 12 - 1230pm daily.

We use natural soy wax and cotton wicks.

Sustainable Sodium Palmate, Sodium Palm Kernelate, Water (Aqua), Fragrance (Perfume), Glycerine, Butyrospermum Parkii (Shea Butter), Sodium Chloride, Sodium Gluconate, Titanium Dioxide

May also contain natural botanicals

*RSPO Certified Sustainable Ingredients

Bulk Purchase

Please fill out the Online Enquiry page and a representative will be in contact shortly.

Our minimum wholesale spend is $250 across all orders.

All wholesale prices are GST exclusive. Once an order has been placed an invoice will be sent with freight (if applicable) and GST.